Privacy Policy

In our casino we value the trust you place in us every time you log in to play. We understand that your personal information is private and we are fully committed to protecting it with the highest standards of care. This policy explains what data we collect and why we need it to provide a great experience for our players in India. We want you to feel comfortable knowing exactly how your details are handled while you enjoy our games.

When you choose to join 12Bet you are becoming part of a community that prioritizes safety above everything else. We do not just see numbers or data points but real people who expect their information to remain confidential. Our team works constantly to update our security measures so that you can focus on having fun without any worries. By using our platform you agree to the ways we gather and use your information as described in the sections below.

Information We Collect

To create a functional and secure account we need to collect some basic details from you during the registration process. This usually includes your name and email address along with your phone number and date of birth. These details are essential for us to verify that you are of legal age to participate in online gaming. We also need this information to communicate with you about your account status or any exciting updates regarding our services.

Beyond basic contact details we also look at technical information like your IP address and the type of device you are using. This helps our system recognize you and ensures that our website runs smoothly on your specific screen. We might also keep track of your gaming preferences so we can offer suggestions that match your interests. This data is used solely to improve our casino and make sure everything is working as it should for our community.

How We Use Your Data

The primary reason we store your information is to manage your account and process your transactions efficiently. Whether you are making a deposit or requesting a withdrawal we use your data to confirm that the funds are going to the right person. In our casino we also use your information to prevent fraudulent activities and keep our platform a fair place for everyone. Security is a team effort and your data is a key part of keeping the bad actors away.

We also use your contact information to provide customer support whenever you have a question or a problem. If you ever need help our staff will use your profile details to assist you more quickly. Occasionally we might send you news about special offers or new game releases that we think you will enjoy. If you ever feel that you are receiving too many updates you can easily change your notification settings at any time within your account dashboard.

Sharing and Protecting Information

One of our golden rules is that we never sell your personal information to outside companies for marketing purposes. We only share your data with trusted partners who help us run our casino like payment processors or security experts. These partners are legally bound to protect your information just as strictly as we do. We believe that your data belongs to you and we act as its guardians while it is in our system.

Our casino uses advanced encryption technology to shield your personal and financial details from unauthorized access. We have physical and digital walls in place to make sure that only the necessary staff members can see your information. We also encourage you to do your part by using a strong password and keeping your login details secret. Together we can create a very strong defense that keeps your gaming experience private and secure.

Your Rights and Choices

You have full control over the information you provide to us and you can update your profile details whenever you need to. If you ever want to know exactly what data we have on file for you feel free to reach out to our support team for a summary. We want to be as helpful as possible and we are always happy to answer any questions about our privacy practices. If you choose to close your account we will keep your data only as long as required by law.

Thank you for choosing 12Bet as your preferred place to play in India. We are honored to have you with us and we will continue to work hard to earn your trust every day. Our privacy policy might be updated from time to time as technology changes but our commitment to your safety will remain the same. We appreciate your support and hope you have a wonderful time exploring all the great games we have to offer.